At the end of 2014, Microsoft released a cool new feature in Office 365 called Clutter.

Clutter learns from your actions to determine the messages you are likely to ignore. As less important messages arrive, they are automatically moved to the Clutter folder. Clutter does this by leveraging Office Graph’s sophisticated machine learning techniques to determine which messages are Clutter. It gets smarter over time, learning from your prior actions with similar messages, and assessing things like the type of content and even how you are addressed in the message. The Clutter experience is personalized to each individual and reflects an email experience that adapts to your actions and preferences without you having to do anything. The information Clutter learns from each user’s actions are only applied to that user’s experience and are not shared with anyone else.

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In my previous post on Upgrading from Exchange 2010 to Exchange 2013 on Windows 2012 (Part 1), we covered the prerequisites to installing Exchange 2013 in your Exchange 2010 environment.  In this article we will cover installing Exchange 2013 and configuring it for coexistence.  For simplicity’s sake, I will show screenshots from a single “all-in-one” server installation, since they do not vary much.

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Microsoft announced the release of Exchange 2013 last fall, but this was not very useful to most of us, because there was no support for previous versions of Exchange until new Service Packs and Hotfixes were available. In other words, you could not install Exchange 2013 into your current Exchange organization. In February Microsoft finally released Exchange 2007 SP3 RU10 and Exchange 2010 SP3, to enable coexistence between the platforms. As is typical of Microsoft, they support an N-2 upgrade path. This means you can upgrade to 2013 from two versions back. Exchange 2003 (and prior) version will not allow upgrade to Exchange 2013. In-place upgrades of Exchange 2007 and 2010 versions are not supported either. This is typical and even if it was supported I would never recommend it. It’s nice to start from scratch and deploy a new Exchange environment and apply the things you’ve learned from previous installs.

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Well, I’ve run into multiple issues with this task, so I might as well write a post on how to successfully update your Exchange 2010 Edge server to Service Pack 3.  In my scenario, I’m running a single server with the following services:

  • Exchange 2010 SP1 Edge server
  • Forefront Threat Management Gateway (TMG) 2010
  • Forefront Protection for Exchange on the same server

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Microsoft Exchange Server 2013 was released a few months ago, but not many people could do much with it, since it didn’t support co-existence with previous versions.  Finally, Exchange 2007 SP3 Rollup Update 10 and Exchange 2010 SP3 have been released to support coexistence.  These are important rollup and service pack updates, as they enable coexistence with Exchange 2013.

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The Exchange 2007/2010 Offline Address Book (OAB) can be a pain to manage in environments where users expect instant access to updates to the Global Address List. Outlook 2007/2010 clients running in Cached Mode use the Offline Address Book by default for all address lookups. This means when a new user is added to your domain and mailbox enabled they will not appear in the "GAL" for Outlook clients until the OAB generation and distribution process has run it’s course. The following article explains how the OABGen and Web-Distribution process works in Exchange 2007 and 2010.

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